Managerial Effectiveness through enhanced emotional quotient- course by Dr. Payal Kumar
Course overview video
In this hyper-competitive age, enhancing soft skills of employees is often a key differentiator when it comes to a more nimble and resilient workforce. For Human Resource executives that follow the 70:20:10 learning framework of 70 per cent on-the-job learning, 20 per cent through collaboration and peer learning, and 10 per cent through formal learning interventions, this bouquet of courses has been carefully crafted for their requirements.
These courses are open to anyone who wishes to learn and move ahead on the corporate ladder, irrespective of experience or industry. Therefore, there are no formal pre-requisites required, except for a desire to expand one’s skills and knowledge, and unbounded curiosity. Classes will be live and completely interactive, with lectures, class discussions and tutorials similar to a traditional class.
Intelligence is defined in more broad terms these days, beyond a simple IQ test. More and more research points to enhanced emotional quotient (EQ) being a key factor to an individual’s success and well-being at the workplace. There is a strong business case for increasing your own EQ and that of your team members too, as high EQ leads to heightened self-awareness and also a better understanding of the people who you work with, which is a key to healthy relationships, conflict resolution and better performance at the workplace.
This course provides a deep understanding of emotional quotient and spells out strategies in which to increase EQ (by up to 40 %).
- Defining emotional quotient in the context of other intelligences such as intelligence quotient, cultural quotient, spiritual quotient
- Strategies to increase EQ
- Johari window (developed by psychologists Luft and Ingham)
- Sense making and sense giving
- Understanding the business case for enhancing EQ
- Rolling out practical steps to increase EQ
- Guiding your team members on how to increase EQ
Who should attend?
Senior managers and Mid-managers
15 hours, spread over 5 weeks, with two 90 minute sessions each week.
- This course will include lectures, group discussions, role play, case study analysis and experiential learning techniques. In some workshops surveys will be distributed to for participants to answer, for a better understanding of themselves and their teams.
- Each workshop will be preceded by some pre-readings. These are essential for participants to get more meaning out of the trainings.
- Each day will end with a short recap quiz
- At the end of the workshop participants will write a reflective piece on how to integrate the learnings into their work.
- Reducing change management complexity: aligning change recipient sensemaking to change agent sensegiving. Article by Dr. Payal Kumar and Manish Singhal
2. HBR Article- Boost your Emotional Intelligence with these 3 questions. Article by Daniel Goleman and Michele Nevarez
Boost Your Emotional Intelligence with These 3 Questions (hbr.org)
Profile of facilitator
Dr. Payal Kumar has worked in positions of seniority in both the corporate sector and academia. This makes her uniquely placed to provide meaningful learning and development programs for working executives. Armed with a with a Ph.D on workplace mentoring, she is also a certified trainer, prize-winning researcher, author of 14 books on leadership, and also a global thought leader.
Dr. Payal Kumar is Dean of Research and Management Studies, ISH, India. By combining her experiences as former Vice President in an MNC where she hired and trained numerous managers, together with her scholarly knowledge on leadership, Payal’s training programs are particularly engaging and popular with both mid-managers and senior executives.
As a global L & D trainer she has designed and conducted highly acclaimed workshops for several corporate groups such as the Hero Group, Omax, Rana Group of Companies, Schneider Electric and Broadridge consulting. Her internationally acclaimed professional development workshops at the Academy of Management events at USA and Canada include:-
- Seattle, 2022. The power of emotionally aware managers.
- Online, 2021. Encouraging the wise, ethical manager.
- Anaheim, 2016: Exploring subtle forms of racism.
- Vancouver, 2015: Recognizing conscious and unconscious biases.