Category: Sales and Negotiation

The correct way to Pushing Back and Saying No Hi everyone. Hope you’re doing great. Today I want to do a quick post on pushing back in a sales situation. This could be equally relevant in your personal life and in your professional life. When you’re talking to somebody, it could be a friend or…

Using Questions to Drive Impactful Dialogue ??????? ???? ????? ?? ?????? ??? ????? ?????????! ? “If you’re telling you’re selling, and no one wants to be sold.” I coined this phrase when I launched my first company in 2009, a sales coaching and consulting agency that focused upon relationship building strategies. ☝ I saw that…

“Everyone is a salesperson…” Have you ever heard that phrase? Maybe you’ve made that statement, and likely you believe it. I’m here to tell you that is not true. I’ve been a sales professional and I’ve trained and managed salespeople. Getting business, and being a salesperson are not the same and I think it sets the wrong…

Ah, the persistent pursuit of motivation! Tony Robbins, the iconic life coach, is no stranger to reaching out. But what happens when “reaching out” turns into “reaching too far?” Picture this: You’ve signed up for an inspirational newsletter or two, and suddenly your inbox is filled with no less than 12 emails in a single…

Activity vs Results It’s the beginning of summer here in Austin, Texas and the weather is hot and sunny. Today I want to discuss a very important topic- confusing activity with results. Many times, we’ve heard in sales and other number driven roles, that if you do the activity, you will get the results. I…

I want to write about something that’s really important today. And that is, don’t be afraid to say no. What do I mean by that? In a sales situation, or in an environment where the other person is making a demand, and they’re asking you for something, it’s okay to push back and say, No,…

Are you Delighting Your Customer? by Sal Celly Hi, good morning everyone. This is Sal Celly hope you all are doing great. Today I want to speak about a very important topic- are you delighting your customers and making them raving fans? Let’s dig into this important topic, specially in today’s competitive hyperconnected world, where…