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Trust
TrustConsistency builds confidence. Confidence builds trust. Ken Blanchard is a best-selling author of many books on effective management, leadership, and customer service. One in particular is “Raving Fans,” which tells stories of different customer service experiences as seen from an outsider. The examples reveal what customer service plus one percent looks like. The method of…
Job search problems that can be solved
Your job search challenges really come down to 4 problems:1. Tough job market2. Resume looks like everyone else’s3. Need to reach recruiters4. No idea how to begin the job searchLet’s address each of them.1. The job market is tough. Due to a variety of factors too lengthy to get into here, job seekers are panicking…
Give up
Give upWhat picture do these words paint in your mind? Quiting? Stopping before the end? Unfinished? Broken? Incomplete? When we hear give up most often, there is a sigh of relief and a feeling of defeat all at once. We gave up the fight. We had to give up because we couldn’t finish the fight,…
7 Qualities of a pencil
The seven qualities of a Pencilas a guiding philosophy of life.A young boy was watching his grandmother writing in a book.He asked her what she was writing.His grandmother stopped writing and said to her grandson:‘I am writing a story, but more important than the words is the pencil I’m using.I hope you will be like this…
New Year! New You!
2025 Is Here!It sounds so Sci-Fi doesn’t it? LOLWhen I was a kid, I LOVED the Jetsons… (yes, I’m dating myself)It seems like we’ve arrived there, with talking robots and artificial intelligence. We’re just short of the flying cars but those will probably be on the market next year!With another new year rolling out before…
Embracing the Wilderness
Embracing the Wilderness: A Journey Back to Nature In a world dominated by screens and endless distractions, the call to reconnect with nature has never been more urgent. Many find solace, inspiration, and tranquility in embracing the natural world, which is precisely what a nature-centric lifestyle promises. It’s a path that can profoundly benefit our…
Lousy interviews
I was helping a Chief Operating Officer who is an expert at process optimization.He specializes in identifying the problems and gaps, and fixing them. The companies are much better off after hiring him.During one of our calls, he told me that he had had a screening phone call a few days before with a recruiter.…
This house is filthy!
Happy 2025! This house is filthy! Someone very close to me uses this term, and sometimes it doesn’t always apply because filth can certainly be interpreted differently. The meaning behind this usage refers to clutter, disorganization, and general messiness.Our homes are the stage on which we host gatherings of friends and family. When we invite…
The Great…Midlife Crisis?
The Great Resignation continues. While previous articles have focused on younger workers (in their 20s, typically seeking better compensation) and occasionally older ones (those generally deemed past retirement age, but finally getting around to retiring…), this newer article from Vox’s Recode details The Great Resignation’s most recent impact on those in their 40s and 50s—something…
